Terms and conditions of use

The General Terms and Conditions of Sam Sebastian Magic Shop Online Store are in accordance with the Consumer Protection Act (ZVPot), managed by the company: Čarobni oder, Sebastijan Roškarič s.p., Bukovec 87, 2314 Zg. Polskava (company identification number: 6468519000, company tax number: SI75096978, VAT: YES)

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General

The purchase order is binding on the buyer and seller. There may be errors in the text, description, price and other texts on the site, for which we apologize in advance and assure you that we will correct them as soon as possible. All images are as similar as possible to the actual product, but full identity is not guaranteed. In the event of any error, difficulty or ambiguity in the ordering or execution of the order, the customer shall be notified immediately by email or telephone, depending on the information provided by the customer. As a customer, you have all the rights under the Consumer Protection Act.

Product prices

All prices are in Euros (€) and include 22% VAT. Prices do not include shipping costs. The Bidder reserves the right to change the prices. The purchase is valid at the time of purchase.

Offer item

The range of items offered varies according to the supplier's inventory. We reserve the right to add, modify and remove items from the store without prior notice. All products posted on the Website are in stock in principle.

Delivery and postage

All orders are delivered by Pošta Slovenije's delivery service. Ordered products are shipped to the address you provided as the shipping address. Delivery takes place mostly in the morning. We strive to prepare and ship all packages as soon as possible. The postage price is build according to weight and size.

Payment

You can pay at Sam Sebastian Magic Shop online in the following ways:

1. after being summarized with payment upon delivery of the package

2. Paypal payment

3. Payment at the Bidder's TRR is only possible as a prepayment based on the invoice issued.

Invoice

The buyer receives the invoice along with the items sent.

Retention and access to the contract

The concluded purchase contract (order) is stored with the bidder in print and electronic form. At the request of the buyer, the provider can send the contract to him by regular or e-mail.

Returns and Complaints

Purchased tricks are not refundable or exchanged, except in the case of a legitimate claim. By buying the trick, you buy the instruction for it and the props came extra for free. Therefore, it is not possible to return, as you have been instructed to read and learn the secret of the trick. Of course, knowledge cannot be returned ...

Return of damaged shipments

In the event that the buyer determines, upon receipt of the shipment, that the ordered products are defective, he shall inform the bidder  and agree to change the item.

Damage

The Bidder sis not responsible for damages resulting from the improper, irresponsible or negligent use of the items.

Complaints and disputes

Any disputes shall be settled by mutual agreement. In case of problems, the buyer can contact the Bidder on 031 789 378 or via e-mail atinfo@maic-shop.eu. The procedure for handling the complaint is confidential.

In case the buyer is not satisfied with the resolution of the complaint, in accordance with the Law on out-of-court settlement of consumer disputes, he / she may file an initiative to initiate an out-of-court settlement of a specific consumer dispute at the European Dispute Resolution Center, based in Ljubljana, Tomšičeva ulica 6, e-mail: info@ecdr.si, tel: +386 (0) 8 205 65 90, which the provider recognizes as a competent provider for resolving consumer disputes.

Protection of personal data

The manager of the Sam Sebastian Magic Shop online store is bound by the Personal Data Protection Act (ZVOP-1-UPB1) to protect the personal data of its users.

We are under no obligation to provide your information to any unauthorized person as we are aware of the importance of protecting the privacy of our customers.